Refund / Returns Policy - Nichole McPherson

Scheduling Deposit

We know that life happens and sometimes you need to reschedule. We ask that you take into consideration that once you have confirmed your appointment with us that we are not scheduling others for your time. If you need to reschedule or cancel your appointment with less than 24 hours notice your session deposit is non-refundable, with the exclusion of life threatening events or early labor in regards to maternity shoots.

Prints and Products

We offer a 24 hour cancellation period of any printing orders once placed. Please note that as photography is a customised product, after such time, we can not refund money if the wrong order is placed or you change your mind.

We aim to ensure that the quality of our prints are to a very high standard. If you are unhappy with any of them please email us and we will replace any damaged or poor quality prints. Please note that you will need to send these prints back to us yourself to the returns address provided below and Vande Vere Photography is not responsible for these postage costs.

By placing an order with Vande Vere Photography you agree to the contents of this policy.

Returns Address:

Vande Vere Photography

13907 Greenfield Ave

Maugansville, MD 21767

Delivery Policy

Generally, we like to present all orders face to face with our clients but when orders are needing to be shipped they will be shipped via US Postal Services, proof of postage and tracking will be provided to ensure safe delivery of all items purchased.

Privacy Policy

Vande Vere Photography is committed to protecting your privacy. We use the information we collect about you to process orders and to help us improve our services. Please read on for more details about our privacy policy.

Ordering

If placing an order we need to know your name, address, delivery address, telephone number, email, and payment details. This allows us to process and fulfil your orders as well as to notify you of the status of your order. Your telephone number and email may be used to contact you if there is a question regarding your order or delivery. On certain occasions your telephone number may be passed to a courier service to enable deliver, we will contact you by email to notify you of this in advance.

Credit Card Details and other sensitive information

We don't like keeping this information lying around, we know you wouldn't like it either. We have chosen to use PayPal to generate payable invoices and to process transactions in person using their business card reader or the Square card reader. This means that we do not store this data and are unable to access it again once your order is processed. 

Notice about Copyright

All content on this site is copyright of Vande Vere Photography.

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